CASE OPEN TWO WEEK AGO

[FRANKSS]

CASE SELLER HAS NOT REPLTIED MY CASE AT 3RD JULY STILL NO REFUND CASE STILL OPEN WHAT DO I DO I NEED MY REFUND ITEM I DONT NO ITEMS NOTHING

[kernowlass · Accepted solution]

@FRANKSS

Lots of posts on the same issue in the last few days.

Seems to be a delay on reviewing claims.

You can either wait it out or contact customer services for an update...................

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[FRANKSS]

thank you i will email paypal again take care