CARiD Charged for 2 parts receive only 1

losthorn
New Community Member

I started a dispute on Paypal, but keep getting an error message when I try to submit additional information.

 

I ordered two part from www.carid.com and was charged for both.  One part was on backorder, so according to CARid, they cancelled the order.  I asked about a refund and was told that they can't process the refund due to PayPal Technical Difficulties.  Their website shows the 2nd part as canceled.  I'm out almost $400 and my car is stuck on jack stands until I receive the money so that I can order the part elsewhere.

 

CARid is blaming Paypal.  Paypal website says it "requires a response from buyer", but won't let me do anything other than "change the reason".  Even doing that gives me an error.

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.