CANNOT RESOLVE Provide proof of fulfillment
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Hi everyone!
Hope I get help/replies here. Idk how to contact customer support. its just really hard. been trying to send message but all the time i get an answer that no support is available.
I created my account long time but just recently i verified my account and add a card on it. for the purpose that i am working freelance online.
so paypal is the payment method that that freelance platform is supporting.
I just got paid by a job i finished.
now i received the payment. but is put on hold by paypal.
under resolution center, ive already uploaded documents asked but one of which it failed is the "Provide proof of fulfillment".
i attached here the screenshot of the freelance website that shows i completed a job.
idk why paypal is holding it. i wanted to ask what they need for me to resolve it.
clicking resolve, this is what i get, We can't find any recent orders. Please contact Customer Support at and reference number PP-L-258756591957.
Please help me. it is small money but is very big help for me.
do paypal have email or exact hours of when their support going to online?
someone i can talk to paypal to help me resolve this issue?
pls
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