CANNOT FIND OUT HOW TO ESCALATE A CLAIM FOR MISDESCRIBED PRODUCT

STEPHANIE2001
New Community Member

Pay Pal's Resolution Center has me going in circles. Have tried contacting them and have been completely ignored. Bought a product, not as described, Contacted PayPal, they contacted the vendor who did not reply PayPal said to escalate, but their system is not working.  HELP!

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1 REPLY 1

Hemerk
PayPal Employee
PayPal Employee

Hi @STEPHANIE2001 

 

Please follow the guide in the link below.

https://www.paypal.com/us/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822?app=search...


Hope this helps!

Kudos and Solved are highly appreciated.

 

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