Buyer return with invalid tracking number
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The buyer open disputed for items not describe and paypal require for return and refund , but the buyer provide me invalid tracking number , paypal request me response tomorrow for case , but i haven't receive anything back , anyone have experience on this. how can we report for invalid tracking number from buyer? and what happen if buyer send empty parcel as well , during a lot of scams these days.
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Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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