Buyer filing a dispute because I won’t post to their chosen address

oSnapImAzn
New Community Member

Hello community. I’m having an annoying issue at the moment. I’ve sold an item on eBay and the buyer has messaged me to send to a different address that is stated differently on the PayPal payment notification. I’ve told him I cannot do that as I won’t be covered for sellers protection if anything does go wrong. He says “cool. I fully disagree. I’m filing a dispute”. Am I in the wrong here? All I ask is for him to change his address. As mentioned, he doesn’t live in that address anymore.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@oSnapImAzn

 

Why not just issue a refund and sell to another buyer?


Advice is voluntary.
Kudos / Solution appreciated.
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