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The buyer opened a Paypal dispute claiming that the item was not as described.
At the same time she applied also to her card's issuing financial institution for a full refund for the same reason.
Paypal accepted that and notified me that buyer's financial institution decided on buyer's favor. (what a surprise!)
Here, I must mention that the buyer had previous opened an Ebay case for the same item
that she hadn't received it and she had lost the case on Ebay, as I proved that the item had been delivered under signature.
The buyer didn't returned the item and does not reply to my emails.
What should I do with that crook?
I really appreciate having of your help!
I'm sorry to hear your experience has not been good. When a claim is opened with the card issuer the PayPal claim automatically closes. I'm afraid we have no control over the claims opened with the card issuer.
Thanks David. I know what the situation is, unfortunately.
But, since the buyer kept the item and this is obviously a fraud
how would you suggest me - in case you would to - to act?
Please note that the buyer had bought the item through Ebay.
Would it be better to chase the case through Ebay or furthermore through
Thank you in advance.