Business Account permanently limited upon creation.
I have an educational LLC based in Malaysia. Upon creating my PayPal Business account, it was permanently limited.
Reason is "after a recent review" my account correlates with "excessive risk".
The resolution center had no steps to be done. I went to message center, and contacted PayPal Customer Support providing the Reference ID for the limitation, accompanied with all the certificates and company registration papers.
I got a similar response mentioning "excessive risk".
I can't fathom the idea how a legally-registered LLC that offers educational service possess excessive risk. We want to use payments for learning services. And we have all the legal papers for it.
I think there might be two points of misunderstanding here: A. I provided a website that was unreachable at the time of sign-up, as we are just launching it. It's now online now... So maybe this require a new review? B. I chose the 2nd-tier "estimated monthly revenue volume" when in fact it's the first tier as of present time.
In addition to those two points, my questions are: 1. Is it possible to reverse this unfair limitation? 2. Is it true that I cannot create another account with my company name and registrations and bank account. Because I also linked the company's bank account after I got the limitation notice, thinking it would solve anything...
Dear community and staff, I really wish you could help with this.