Buffarea sales

hab19
Contributor
Contributor

I ordered a jacket from Buffarea on Nov. 5, 2019 for a Christmas gift. I have contacted this company three times. When I placed my order, I had no idea it was suppose to be shipped from China. This company advertised several items that was what my wife liked so, I placed the order. It is now Dec.15, 2019 and I have heard nothing, and received no tracking info. I haven't put in a claim with Paypal yet. Has anyone else had/have an issue with Buffarea?

tks,

Henry

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14 REPLIES 14

Leana-100
Contributor
Contributor
Hello, and how are you😀, i to ordered a pair of shoes from buffarea back on November 20th, i received notification that my item had been shipped December 3rd, however i have yet to receive it, i put in a claim with paypal, after non movement of my tracking number for 20 days. As far as there reviews, i have read, with people saying they didn't receive there items for 3 months, some say they haven't received them at all, then some do say, that they did receive there order, but it looked nothing like the picture, so i would say if your not pressed for time, then just wait a little longer, but i do think its crazy that there free shipping method takes up to 3 months possibly to receive. I've ordered things from all over the country, and it's never taken 2 or 3 months. If that's the case they need to be honest and tell people that. Good luck, and i hope i was a little helpful to you.
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hab19
Contributor
Contributor

Thank you for your input. My next move is paypal then my credit card folks. Buffarea offered a partial refund and when I counter-offered, I haven't heard a thing yet. 

 

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hab19
Contributor
Contributor

Yes I agree but, they need to stop advertising falsely because they are sending what they are selling and Buffarea needs to get control on what they advertise. tks

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hab19
Contributor
Contributor

I meant to say they are not sending what they are selling

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Valeriedd440
New Community Member
Received 1 item after 5 months and I have 2 items I never received AND they said they sent them.BS.Not happy.
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FerretPepper
Contributor
Contributor
Did this get resolved? Because now I'm in the same pickle. Bought a fleece jacket on March 16th, realized something was off and did my research and learned how company is a scam!!! I opened a case but I'm nervous. I seen complaints on facebook where Paypal sided with the company even though the evidence of this being a scam is obvious. Even though I only spent 32 bucks, that was my birthday money and I'm unemployed like many due to the virus so $32 isn't something I'm willing to let go
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heyitsminebub
Contributor
Contributor
In my case, the PayPal Resolution Center sided with Buffarea. I ordered in January 2020. Received one item in May a day before their decision. Signed for the package so I lost. Wasted $120! Disappointed in PayPal since they can see other complaints here.
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Ehill_1231
Contributor
Contributor
Same never received anything after paying for my order. Customer service email doesn’t work.
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RavenRose1
New Community Member

I just today check this "Buffaria" clothing site, I always go to a companies "About or FAQ" info before buying or signing up...this "company" states that they are a Shopify store, however, when I looked up the web host, nothing was there.  Also, you can easily tell by right-clicking on the website's page, click "View Source".  If it's a Shopify-based store, the HTML will have a bunch of Shopify links attached.

I was kinda bummed though, the prices were awesome...lol

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