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So I ordered an item off Buffarea.com and thought it was trustworthy due to the fact they accept paypal. Boy was I wrong. I was unaware that this was a chinese company. That part is not a big deal to me. What's a big deal is all the bad reviews they have online and how it's impossible to contact them. Search Buffarea on facebook and it's ONLY customers warning eachother about how Buffarea uses stock photos of decent clothes but send you a cheap knock off. What concerns me are customers that used paypal are NOT getting refunds for this. Some customers never get their items either. Whats also bizarre is on this company's website they charge a 15% fee for cancelling orders. I have never seen such a thing and can't believe paypal would support this site. The only way to contact this company is by email and they aren't replying. So I opened a dispute. I'm trying to cancel this order and get a refund. It's obvious I'm not getting anything or if something does show up it's going to be nothing like the item I thought I was ordering. If paypal somehow sides with them, what should I do next????
Solved! Go to Solution.
I know it's alarming whenever you see some negative reviews about a merchant who accepts PayPal but when you pay with PayPal on any website, PayPal Purchase / Buyer Protection covers them in case there is a problem. If an item doesn’t arrive or is significantly not as described, we will help you get a full refund.
If the merchant is not responding to you You can escalate to a claim any time within 20 calendar days from the date the dispute was opened so we can investigate for you.We will review the case and decide the outcome (usually within 30 days or less).
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How can paypal continue to support this site when no one has anything nice to say about it.
This website is barely 6 months old apparently?
I wish there was a way for hire ups in Paypal to see this because it needs to be stopped before more people get robbed.
I have been scammed and PayPal won’t refund. Cheeky **bleep** They sent a parcel with nothing in it so it was registered at the shipping depot so it looks like they sent the items, I’m fuming
It's crazy how many people have been ripped off by Buffarea.. I have been waiting over 2 months for my purchase and I too used PayPal so I felt comfortable about making the purchase.. I've learned a valuable lesson through it all and that's to do my homework and research what people have to say about a company.. I've been able to find out that Buffarea's Exec's and majority owners are all Chinese working out of London, England addresses.. My card company refunded my money after I disputed the claim and now they've reversed their decision saying that the 'Merchant' had provided documentation that indicates, according to their records, posted correctly to my cards account.. <~~~~~<<< WHAT!!! >>>~~~~~> I just received this in a letter a few days ago..
So where's my merch? NOW, I get to quarrel with my card company again!! And where's PayPal liability in all this? Someone, and I don't care who, Buffarea, PayPal or USDirectExpress, needs to reimburse my funds.. I'm burnt out on sending threats to Buffarea because no one's home ~ they don't exist in our reality!! ARG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!