Bought shoes but i got scammed

Wadams
Contributor
Contributor

Recently bought shoes off deposit but paid through paypal and when realized the scam i tried to create a dispute but it didn't give me that option so i clicked on unauthorised transactions and it now wont let me dispute the case i really jus need my money back in whatever way Many thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Wadams 

 

How did you pay? Only if it only offered you the unauthorised option it sounds as if it was a friends / family payment?


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Wadams
Contributor
Contributor
Yes i did through family and friends is that a problem?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Wadams 

 

Sadly yes................

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).

You also risk having your account limited for using this option when you are purchasing goods as its against Paypal rules.

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well.




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