Bought item on ebay, seller uploads fake tracking number, shows delivery, I didn't get it.
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So I bought an item on ebay. 2 weeks AFTER estimated delivery, seller uploads a fake tracking number so I opened a case with paypal.
Couple days after I open a case with paypal, tracking number starts updating, and it showed that the item was delivered yesterday, but I got nothing delivered yesterday. Not even mail.
This seller has gotten multiple negative feedbacks for false listing and scam for the item I bought. Paypal tells me to get document from USPS, but they say it was delivered. I didn't get anything. Paypal won't help.
What can I do? Did I just lose out on my $300?
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Disputes
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APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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