Bought Covid-19 masks from DarkDust ad on Facebook
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Hi @Kingbee70,
First of all, please accept my sincerest gratitude for helping our folks who have been infected by the Covid-19. You a true hero.
Regarding your question, you can open a dispute against this transaction since you have already tried everything you can from your end and you still have not received your masks nor any tracking updates.
Here's how to open a dispute:
1. Go to the Resolution Center.
2. Click Report a Problem.
3. Select the reason for your dispute and click Continue.
For more information on how to open a dispute, you can check this link below:
- I didn’t receive the item I purchased or it’s different from the description
Keep safe!
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Hi @Kingbee70,
First of all, please accept my most sincere gratitude for helping our folks who have been infected by Covid-19.
With regards to your masks, the best option that you can do is to open a dispute against this transaction since you have already tried your best to reach the seller regarding your masks.
Here are the steps on how to open a dispute:
- Go to the Resolution Center.
- Click Report a Problem.
- Select the reason for your case and click Continue.
For more information about opening a dispute, you can click this link below:
- I didn’t receive the item I purchased or it’s different from the description
Thank you for choosing PayPal and always keep safe!
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