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Blocked by paypal on facebook and messenger

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Blocked by paypal on facebook and messenger

Has anyone else been blocked from paypals facebook page and messenger. They asked me to contact them via messenger due to a dispute that wasnt going anywhere, so I messaged them and received a reply hours later asking me to provide transaction number and email address of the seller, I went to do that sent it through messenger and it seemed to send.  Happened to have their facebook page open in another tab clicked on that and Im blocked, went back to messenger and blocked on that too.  As far as I can see they asked me to contact THEM, yet another chinese scam sufferer that will never see my money again if papyal are going to act like this