Blocked Account, Holding Balance

EllisTyrone
Contributor
Contributor

Paypal have recently blocked my account and my account has £300+ in the balance. I need this money to live and to pay my bills and PayPal are trying to tell me 180 days, I don’t have the time or money to wait 6 months for this money it’s needed urgently now! And they have provided little to no help to speed up or answer my concerns. can anyone help speed up this process? Please let me know, 🙏🏽 Thank you all

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@EllisTyrone 

 

If they refuse to review your account when you call customer service to try to appeal the permanent suspension or try to get them to release the funds sooner then I'm afraid you have no choice but to wait the 180 days. It's the 'parting of ways' process and waiting 180 days is the amount of time a dispute could be filed by anyone who recently sent you money. Anything left over after that, PayPal will notify you after 180 days that you can withdraw and how.

 

To contact customer service for assistance (you may have to call multiple times until you get someone that can assist):

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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