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Billed by a scammer, how to get it taken off my account

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HRCWORLDWIDE
Contributor
Posted on

I did not renew a domain name on Go Daddy, and some scam third party  billed me for it on Paypal! How do I dispute the bill and get it taken off my account? 

2 REPLIES 2

Billed by a scammer, how to get it taken off my account

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kernowlass
Esteemed Advisor

@HRCWORLDWIDE 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.

Billed by a scammer, how to get it taken off my account

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PayPal_April
Moderator

Hello @HRCWORLDWIDE,

 

If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in your Resolution Center. 

  1. Go to your Resolution Center. 
  2. Click Report a Problem.
  3. Select the transaction you have an issue with and click on Continue.
  4. Click either I didn't receive an item I purchased or I received an item that's significantly not as described.
  5. Follow the next instructions.

You have 20 days from the date you opened the dispute to resolve it with your seller. If they're not responding or you can't come to a resolution, you can escalate a dispute to a claim. We'll review the case and decide the outcome. 

 

-April 

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