Beyond Frustrated!
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I placed an order in Sept and tried to contact the company within a week with questions. I tried every email address associated with the website, confirmation email and payment and no one had any record of my order. I contacted Paypal to file a dispute and they said I authorized the charge so they couldn't help me. I attached emails showing they had no record of the order and still can't get my money back. It has been 2 months, no order and Paypal keeps saying I authorized the charge so no refund. How am I supposed to get my money back? I clearly got scammed. Does anyone have any suggestions?
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i thought paypal guaranteed purchases? ive never had this problem. if you have copies of everything i would call and ask to speak to a supervisor.
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