Well, it is now clear that we were also scammed. Wished we had googled the site before ordering. My husband used a link off an MSN web-page. Supposedly the Ntendo Switch was delivered but it was NOT. We are trying to follow-up and figure out what to do. My husband used the PayPal GUEST feature so I can do with some advise on how best to proceed. He will follow-up with PayPal in the morning. Hopefully this can get fixed.