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Well, it is now clear that we were also scammed. Wished we had googled the site before ordering. My husband used a link off an MSN web-page. Supposedly the Ntendo Switch was delivered but it was NOT. We are trying to follow-up and figure out what to do. My husband used the PayPal GUEST feature so I can do with some advise on how best to proceed. He will follow-up with PayPal in the morning. Hopefully this can get fixed.
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.
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