Being Threatened By Seller

benroach14
Contributor
Contributor
I tried to purchase a couple cassettes and it went sour. So I asked for a refund and the seller replied with this. “Stop playing victim you are a finished loser. I have your address little **bleep**”.... I’m considering filing a police report , what should I do?
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@benroach14 

 

File a dispute first to start a dialogue with seller (or not, and just escalate after you explain your case for PayPal to step in and review the case):

  1. Locate and click payment transaction in your PayPal account activity
  2. Click "Report a problem" 
  3. Click “I didn't receive an item I purchased”.

If this seller provides a tracking number to try to win the PayPal dispute be prepared to get the tracking info checked out by contacting your post office and request a mail fraud investigation on that tracking number if you do not receive your order. File a police report too. Then provide all this info when appealing the dispute, if you do not win it.


Kudos & Solved are greatly appreciated. 🙂

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2 REPLIES 2
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@benroach14 

 

File a dispute first to start a dialogue with seller (or not, and just escalate after you explain your case for PayPal to step in and review the case):

  1. Locate and click payment transaction in your PayPal account activity
  2. Click "Report a problem" 
  3. Click “I didn't receive an item I purchased”.

If this seller provides a tracking number to try to win the PayPal dispute be prepared to get the tracking info checked out by contacting your post office and request a mail fraud investigation on that tracking number if you do not receive your order. File a police report too. Then provide all this info when appealing the dispute, if you do not win it.


Kudos & Solved are greatly appreciated. 🙂
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ANGIE51
Contributor
Contributor

You have not actually been threatened according to what you say but I get it it's not nice. File a dispute and also show them copy of nasty message. Please don't contact police they have enough to do right now.

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