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Banned with no reason given

SOLVED
Panamagrif
Contributor

Banned with no reason given

I am new to PayPal selling a PDF document translating a Spanish document to English to get a driver's license in Panama.  I got banned after 2 weeks, I had no disputes or refund requests.  They are now holding my funds for 6 months and I can't contact anybody from customer service to get an explanation.

 

How can you contact customer service to get a reason for this ban ?

 

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Banned with no reason given

@Panamagrif 

PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Banned with no reason given

@Panamagrif 

PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post