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Bank statement

New Community Member

Bank statement

Is it normal for PayPal to be asking me to upload a bank statement? I'm not comfortable with this because of all the scams out there. They're claim there's a limitation on my account and ask for a recent bank statement to resolve the issue. Is this legit?

Re: Bank statement

Hi @Wathaden,


Thank you for your post and welcome to the Community Forum!


In general, we may ask you to provide a bank statement for verification purposes. However, you can delete any sensitive information from the document, if you prefer. What matters is that the last 4 digits of the card/bank account are showing, together with your full name and address, date of issue and logo of the issuer. Also, please note that we will only ask you to provide document by uploading them from the safety of your PayPal account in your Resolution Centre. Here is more information that can help: 



I hope this helps!