Bank statement

[Joffray]

Hi, I have just created my account. In order to unlock it, I have to send a personal ID + bank statement. I do not know exactly what is the bank statement and also, I have a online banking account so I do not (never) receive bank statements. Please help or clarify.

[PayPal_Donna]

Hello Joffray,

Welcome to the PayPal community and thank you for your post.

It sounds like we are asking for a copy of your bank statement and this would be a printout of your online bank statement. You can request this from your bank and upload it to your PayPal account.

-Donna

[Razzzib]

Dear Donna, Thanks for ur brief, but also I m suffering same problem. The history is I was upload a bank statement of my online bank (payoneer). Which is PayPal send me few amount of balance to my payoneer account for activate my PayPal account. But still i m temporaly block. Please help.

[Sammy1998 · Accepted solution]

What I did was call PayPal and asked for the ACCOUNT LIMITATIONS and the lady on the phone took me step by step to remove the limitation. While on the phone, I submitted my most recent bank account statement (which I downloaded to my phone from my Union Bank Online Bank) and she fixed the issue.

[jiji247]

I don’t have any bank statements and I don’t have a bank what should I do?