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Hi, I have just created my account. In order to unlock it, I have to send a personal ID + bank statement. I do not know exactly what is the bank statement and also, I have a online banking account so I do not (never) receive bank statements. Please help or clarify.
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Welcome to the PayPal community and thank you for your post.
It sounds like we are asking for a copy of your bank statement and this would be a printout of your online bank statement. You can request this from your bank and upload it to your PayPal account.