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Bank account closed but paypal needs to verify that it's mine

1mRichard
Contributor

Bank account closed but paypal needs to verify that it's mine

As my title suggest my PayPal account is locked out right now. There were charges that were sent to the wrong payment method. Bank refunded it and subsequently closed my account due to overdraft fees caused by the payments. I'm getting back on my feet again but I can't use my PayPal account. I've sent bank statements confirming the account is mine but from what I'm seeing the only way to reopen the PayPal account is for them to send two transactions to the account. How **bleep** am I? I really need this account to do my work.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Bank account closed but paypal needs to verify that it's mine

@1mRichard 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.