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I received two watches instead of what I ordered and now this vendor wants keep 60% of my money to resolve it. Has anyone else had this experience? If so, what was the outcome or resolution for you? My deadline is fast approaching to resolve. The funds were taken from my account immediately, but the vendor waited 30-days to send me the watches for my original purchase. I think this a tactic for them to stall for time to keep your money. This is straight fraud.
The same thing has happened to me. I'm currently in the middle of a dispute as well. First Bonay offered $10 back (item original cost was just under $30) now they have said, if I ship back the item to them, they will issue a full refund. Ship it all the way back to China when they didn't even send me what I ordered in the first place (at my cost-cheapest I can find is $30-40). I believe Paypal is supporting a fraudulent company. The company takes your money, and ships out random items instead. Typically it appears to be either a cheap watch, or an electric toothbrush. Still deciding my next course of action.
Hi, the same thing has just happened to me as well. I ordered an ice machine and received an electric toothbrush. What can we do to get a refund from the company or paypal?
Ordered a bike stand and received an electric toothbrush. Paypal obviously support a fraudulent cie. I will avoid Paypal at all cost in the future.