Automatically withdrawn money on Diversity World LLC

[AleksandreOsadz]

Hello from my account automatically withdrawn 72$ to Diversity World LLC as Donation. Anyone have problem like this? All automatic payment is off

[kernowlass]

@AleksandreOsadz 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

If not then...........if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.

[AleksandreOsadz]

Hello, thanks for reply. I opened case as unauthorized transaction but they denied. I changed password and all personal information about login.