Automatic Closed Case on a Dispute

snicks5260
Contributor
Contributor
I have filed a dispute with a vendor and am awaiting response. If PayPal reviews the dispute and auto-closes the case, what does this mean for this situation?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@snicks5260 

 

They would only close a dispute if you filed for 'unauthorised' and it wasn't.

If its an item not received dispute OR item received but not as described then paypal do not get involved until its escalated from a dispute to a claim.


Advice is voluntary.
Kudos / Solution appreciated.
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snicks5260
Contributor
Contributor
Thank you!
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