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Automatic Closed Case on a Dispute

Contributor

Automatic Closed Case on a Dispute

I have filed a dispute with a vendor and am awaiting response. If PayPal reviews the dispute and auto-closes the case, what does this mean for this situation?
2 REPLIES 2
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Esteemed Advisor

Re: Automatic Closed Case on a Dispute

@snicks5260 

 

They would only close a dispute if you filed for 'unauthorised' and it wasn't.

If its an item not received dispute OR item received but not as described then paypal do not get involved until its escalated from a dispute to a claim.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Automatic Closed Case on a Dispute

Thank you!