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What does it say next to the transaction in your Paypal account?
1. Pending / Unclaimed.
2. Pending / Unclaimed with a cancel option.
3. Completed / Sent.
4. Pending awaiting authorisation.
Welcome to the community and thanks for posting.
If you are unable to find the transaction in your PayPal account I recommend giving us a call. On the phone we can use the funding source information to locate the payment for you. If you made the payment as a guest we can help you open a case also.
You will find our phone number by clicking Help & Contact at the bottom of the PayPal page and then Contact Us.