Asked to return perishable goods.

[AkifRahman]

I am in the process of receiving a refund, I have now been asked to refund the goods. The goods were flowers. It has been 3 weeks since the flowers were dispatched and have since changed in conditions and turned rotten. Should I still return the now rotten flowers? If not then what must I now do to still receive the refund?

[kernowlass]

@AkifRahman

Give customer services a call and tell them, they may then grant a refund without you having to return them.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".

In the UK its free from any landline phone.