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As anyone ever received any assistance from being scammed out of a F&F payment...

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New Community Member

As anyone ever received any assistance from being scammed out of a F&F payment...

Long story short I guessed I messed up and accepted a payment for an item in friends and family. The buyer then reported that transaction as fraud and PayPal took back the $330 out of my account. Should I be stunned that they are offering zero assistance to someone that has been with them since almost the beginning (20 years). I understand F&F provides zero help due to policy but I would think they’d wanted to help a long time customer somewhat instead of threatening they could close out my account technically for doing this. Also what can I do on my part, I have the buyers Facebook name and his license plate number off his vehicle. Is there anything I can do?
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Esteemed Advisor

Re: As anyone ever received any assistance from being scammed out of a F&F payment...

@Hosic 


Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.


A buyer would not be able to open a Paypal dispute for non-receipt of item OR item not as described as they would have no Paypal buyer protection.


However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Esteemed Advisor

Re: As anyone ever received any assistance from being scammed out of a F&F payment...

@Hosic 


Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.


A buyer would not be able to open a Paypal dispute for non-receipt of item OR item not as described as they would have no Paypal buyer protection.


However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post