Are refunds optional?
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I have a client that was abusive. I told her to find someone else to get the sane service for me since I wanted to end our relationship ASAP. She started ordering just to say she wanted the order cancelled. On my site it says I don’t do refunds because I do distance energy work so I can’t take back all the time I put into the service orobided. She promised me she would find someone else. Now I get a refund request. Do I have to honor it? It is there a way I can tell her I’m not doing a refund. Thank you for all the help
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Disputes
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If a client or customer opens a dispute requesting a refund - regardless of what policy you have in place - PayPal makes the final decision. They could decide in your favor or the client or customer.
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