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Appealing a dispute and paying for postage returns

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New Community Member

Appealing a dispute and paying for postage returns

Hi, 

I am hoping someone can advise. 

I am currently going through a dispute. The seller has agreed to fully refund but I have to pay return postage. This is going to be around £100. I completely disagree with this as the problem with the product I purchased is not my fault and is covered under a 6 month warranty. I cannot get hold of anyone in paypal to speak to regarding this and my deadline to reply is tomorrow to upload tracking documentation for the return. Help?