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madcam2000
New Community Member

Hi i sold a item on ebay and tracking shows it delivered to Ebay's GSP centre and signed for then a few days later GSP tracking number shows item delivered to destination.  Buyer has opened up a claim for item not received even tho they have left good feedback paypal have refunded them and im trying to appeal but when i click submit it says (You did not enter a Tracking Number. Please enter a Tracking Number and then click Save.) This info is all ready there and i cant edit tracking number is fine is i put it into royalmail and it shows destination 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@madcam2000

 

Your best bet is to contact Ebay and ask re this.


Advice is voluntary.
Kudos / Solution appreciated.
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