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Another problem company

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Contributor

Another problem company

Here we go again.  Anyone else have any problems with G. Top Technology(HK)?  I ordered a Star Wars speaker that they claim was shipped and arrived at my house 9/11.  The tracking number they provided actually says it was delivered.  It never arrived!  I have turned this over to the resolution department.  

2 REPLIES 2
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Esteemed Advisor

Re: Another problem company

@Mottermom 

 

Another 1 of these.....


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

 

You may well lose a dispute for non receipt of item if the seller provided tracking, if so post back here on how to appeal. 


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Another problem company

Happy to report that I am getting a full refund for this order that supposedly arrived complete with tracking number.  Pay Pal notified me today!