All payments coming to my PayPal are on hold after the limitation is left on my account

Issa_Bidaya
Contributor
Contributor

Hello there,

I hope you all are doing well.

 

I'm using PayPal on my Shopify store as a payment method. After I started getting payments from my customers, PayPal applied a limitation on my account and asked me to provide many documents. 

 

I provided everything they asked for and the limitation has been lifted and everything went back to normal. However, last 2 days, every single payment comes through PayPal is on hold at the moment. I don't know what causing this issue. If the limitation is removed why all the payment I received are on hold.

 

There are no warning or messages from PayPal or asking me for any more document, all the payments are just on hold

 

Below is a partial screenshot from my PayPal dashboard

 

Paypal.jpg

 

I would really appreciate any feed back on this issue please. 

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