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Alert . Scammers

Helens1007
New Community Member

Alert . Scammers

Don't buy from these scammers, They sent me not working watch and I can not return it to China, it is too expencive

Nanjing Intergaz Software Technology Co., Ltd.

Furong <removed>

 <removed>

  GUANGZHOU, <removed>

  CHINA

 

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Alert . Scammers

@Helens1007 

 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Also make sure you have activated the below link in case you have to return it.
https://www.paypal.com/us/webapps/mpp/returns



Advice is voluntary.
Kudos / Solution appreciated.
Jarzu
New Community Member

Re: Alert . Scammers

I didn't even get the product and any information about the shipment 😤I disputed the case and at first Paypal's resolution was against me without any evidences of the delivery. Now Paypal is appealing the case, because I didn't give up. Before this case I thought that Paypal is a trusted partner of the payments...