Aikpro
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Fraud. You will not get what you order they will send you a cheap watch that's maybe worth a dollar and expect you to send it back because they gave you the wrong item but it will cost you more to try to send it back to China than you already paid for the supposed item you thought you would be getting. They have fake tracking numbers and a site set up that looks just like the United States postal service. it looks very legit just like any other package you might have tracked in the past. It goes location to location and times all the way to the time and date it was dropped off at your house so the question is how to get here with a fake tracking number from China how did they get it here it's really scary I say we don't order anything from China anymore we stay within our country and that's it
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I messaged PayPal back and told them to escalate my claim, due to a seller committing criminal fraud and using PayPal to help them pull off their crime. I got my refund within minutes. I then told them to go after this guy for fraud and heard nothing back.
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You did well. I think PayPal is being run by an robot computer as staff common sense has deserted them
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If PayPal instruct you to return them do so as they are then obligated to refund the postage and you will ne unable to escalate your claim for not receiving the product you were allegedly buying until then. Mind you I have still to get my refund but I have referred the matter to Police Internet Fraud and Financial ombudsman for action.
Check the packaging that the watches arrived in and add the return address to your post.
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I still had the packaging with an Australian address (barely legible) which I sent my "Mobility Scooter" purchase (Yep a cheap watch arrived) back. PP reimbursed me the return postage but I am still awaiting a decision on product refund. PP staff must be the dumbest most incompetent mob I've ever encountered in allowing this seller to continue under their banner.
Below is my last word on the matter now going to arbitration.
Hello Magdalena <removed>,
How wonderful to get such a personal response requesting I again attempt to lodge refund request against the crooks who are masquerading as a legitimate trader using PayPal safety guarantee to buyers.
Your utterly impractical claim lodgement procedures do not allow buyers duped by this “seller” to get the refund due without returning the item “erroneously” sent
After being ignored and given the runaround by PP I have requested assistance from my credit card provider and the Financial Ombudsman to resolve these matters as you like all other PP staff whom I have had the misfortune to address with my concerns continually obfuscate rather than READ AND UNDERSTAND what is going on.
Quite naturally a simple 10 minutes in the phone would have had all this sorted weeks ago but it appears company policy dictates no such communication is possible.
Perhaps if you devote 15 minutes to researching the many complaints against this seller you may bring the matter to the attention of anyone capable of understanding your business responsibilities and resolving mine and similar complaints.
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Here is what I did to get my dispute resolved with AIKPRO.LIMITED to my satisfaction and bring to light their scamming ways.
1. I visited the following page on the site for China's Customs, printed the page as a PDF to attach to my dispute.
* http://english.customs.gov.cn/Statics/a91d561d-5ac7-4336-9af4-27999b73d154.html
2. I visited the following page (because I'm in the U.S.) for the U.S. Postal Service's list of banned items for sending to China. I also printed this page as a PDF to attach to my dispute.
* https://pe.usps.com/text/imm/ce_009.htm
3. I filed a criminal complain with the FBI. Filing a Better Business Bureau (BBB) is not going to cut it.
* Go to https://www.ic3.gov
* Fill out the form. When asked to provide headers from e-mails exchanged between yourself and the seller, open the "RAW" e-mail if you have G-Mail. I'm not sure about other e-mail providers.
* When you reach the final summary, print the page as a PDF and attach to your dispute.
I was notified today by PayPal that I would receive my full refund without having to return the product. The first two links show China does not allow wrist watches to come back into the country and the U.S. Postal Service shows wrist watches are not allowed to be sent to China through the mail.
I was also told PayPal would be monitoring this seller's activity going forward. Hope this helps you all.
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- Janice Webb in Disputes and Limitations Archives
- Verify email of Seller in Disputes and Limitations Archives
- Aikpro fraud in Disputes and Limitations Archives
- a Chinese company called AIKPRO.LIMITED is scamming people in Disputes and Limitations Archives
- AIKPRO are still being dodgy and paypal have not clamped down on them in Disputes and Limitations Archives