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After filing a dispute how do you add supporting evidence against the seller?

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After filing a dispute how do you add supporting evidence against the seller?

Recently had to file a dispute as I was scammed by a well known scammer (of course I didn’t know until after). I wrote out what had happened and the claim immediately escalated and I was not able to add my supporting documents. I would like to add these which are screen shots of messages from her as well as from others she has scammed. Also to provide documentation that she has lied about being in surgery as well as a death of a family member in order to gain time to keep money in her accounts. She is working off of multiple accounts and doing this scamming from both accounts. I have a list of women who she has scammed. This if fraud and is a bigger problem than I had originally suspected. So my question is HOW do I go about adding files to my dispute??

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Volunteer Advisor

Re: After filing a dispute how do you add supporting evidence against the seller?

@Sdoset

 

Once escalated to a claim you can only provide more information / documents if Paypal request you to do so.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
2 REPLIES
Volunteer Advisor

Re: After filing a dispute how do you add supporting evidence against the seller?

@Sdoset

 

Once escalated to a claim you can only provide more information / documents if Paypal request you to do so.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: After filing a dispute how do you add supporting evidence against the seller?

Gather all your evidance. Subpeona the ups shipping labels and hire a lawyer. PayPal has failed in their buyer protection policy. They are going to be au
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