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Hello, I sold an item which the buyer has returned - this is no problem he is entitled to do it, the only problem is he hasn't returned it in the same condition as what I sold it.  There are lots of items missing and a certificate of authenticity.  


I got an email from PayPal saying I needed to complete an Affidavit which needs to be done by 10th Nov.  However I am on holiday/vacation at the moment and have no way of getting this signed and verified in time, what can I do?


I have tried to phone PayPal,  but it's not available as an option


Any help would be gratefully received