Adding Information to a Dispute Case

jabrooks
New Community Member

Hello all,

 

I filed a dispute case about receiving an item that was not as delivered from a company in China (it was supposed to be a nintendo switch console, but a phone case arrived) and when I shipped the item back for my refund, there was a mistake made in customs at the post office I went to and they gave me a new tracking number. 

 

I need to change the new tracking number on my dispute case. But how do I go about doing that?

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