Add comment to open dispute
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Thanks for bringing this up to our attention. You can change your reason if you originally filed a dispute because you didn’t receive your item, and then received the item but found it to be different from the description.
Here's how : Can I change my reason for filing a dispute or claim?
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution 🙂
Stay Safe!
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I just had the exact same thing happen. Ordered a piece of Lawn and Garden equipment and received 3 dust masks (5 weeks later) in a Ziplock bag.
PayPal is facilitating these orders - doesn't that make PayPal an "accessory" to fraud? Seems PayPal would be all over this ASAP.
I have a "dispute" open on this issue but PayPal only allowed me to accept or decline Seller's offer of "Partial Refund". I have additional info to add but there is nowhere to add it.
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Getting money back from Ebay in Payments Archives
- What can I do about Conflicting "Resolution" to Dispute by PayPal? in Disputes and Limitations Archives
- Is it true that a seller cannot refund money while a dispute is open? in Disputes and Limitations Archives
- Is this a scam? What should I do? in Disputes and Limitations Archives
- I got scammed . Please help in Disputes and Limitations Archives