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Acidentally closed the case.

Contributor

Acidentally closed the case.

Hi so i got scamed by the guy that was supposed to sell the World of Warcraft Digital key. After he got the money he sent me used code and stoped responding... So i wrote a case on paypal and i accidentaly closed it by myself and now i cant reopen it. Is there some way to do it or what am i suppose to do now.

1 REPLY 1
Esteemed Advisor

Re: Acidentally closed the case.

@SebastianS2 


You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.