Acelote Dish Drain Rack Scam
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.
Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.
Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction .....
https://www.paypal.com/us/selfhelp/article/what-is-return-shipping-on-us-and-how-do-i-activate-it-fa...
If you buy from a business in the UK then you can normally recover those return costs via the small claims court although most UK businesses would reimburse you anyway. (BUT if you choose to buy from a private or international seller you may not have that option).
You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.
Paypal gives you some buyer protection but its not blanket cover, you read up on it and then risk assess your transactions.
China scam websites are easy to spot so buyer beware.
Finally if you had provided written proof on company headed paper from a shop / company that sold / made that item OR trading standards and stated you had that proof when you opened the dispute then you would not have had to return the item. As its against the law to sell fakes Paypal don't expect you to return fake goods BUT the onus is on your to prove its fake first. (Otherwise every buyer would claim something was fake to save having to return it).
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The exact same this happened to me with this company. Now they want me to pay to return the cheap plastic bins to them!
I also have a dispute opened with PayPal. I have asked to have either the correct merchandise sent to me or a full refund.
Additionally, if they want the plastic bins back they need to send me a prepaid shipping label and then I'll be happy to return them.
We've been scammed!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Paypal did the same thing to me. I called and had the claim re-opened and escalated. But to be honest, I am very disappointed with Paypals handling of this issue. Once this is settled, I will forgo the convenience of using Paypal and deal directly with my credit card company. I have used Paypal for many, many years. In the past I have encountered problems with sellers, and resolving the issue use to be easy. This time I even had trouble find out how to open a dispute and communicating with them during this has been difficult to say the least. Not to mention the language barrier with the many "Customer Service" agents I had to work with. Most agents clearly did not understand what I was trying to explain to them.
So, sadly I will be parting ways with Paypal after this has been resolved.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Happened to me too. Paypal is useless in protecting its customers. Which is why I'm deleting my account and will not be using PP ever again. I'll be contacting my bank for my money back, if possible.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- « Previous page
-
- 1
- 2
- Next page »
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Purchased from scam website using Paypal and claim was denied. in Disputes and Limitations Archives
- Does anyone else see how bad the service is after the pandemic hit? in PayPal Basics Archives
- Ripped off me thinks. in Disputes and Limitations Archives
- PayPal is a scammers Pal,not yours in Disputes and Limitations Archives
- Not getings items or wrong item from Chinese company in Disputes and Limitations Archives