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Lauren_D
Contributor
Contributor
Every time I try to link my card to receive my money it keeps saying “there’s an issue with your account “ and in my email it tells me to go to the resolution center and that’s not helping.
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PayPal_Joy
Moderator
Moderator

Hi @Lauren_D,

 

I'm sorry to hear that you're running into these issues with your account. If your email is telling your to go to the Resolution Center, it sounds like there may be a limitation on the account.

 

For this situation, I suggest contacting us to provide additional details. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
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PayPal_Joy
Moderator
Moderator

Hi @Lauren_D,

 

I'm sorry to hear that you're running into these issues with your account. If your email is telling your to go to the Resolution Center, it sounds like there may be a limitation on the account.

 

For this situation, I suggest contacting us to provide additional details. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
If you have found any post within the Community to be helpful, please leave a Kudos or Accept it as a Solution.
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