Account was hacked and I can't login
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello ,
My account was hacked, I was robbed of 50 USD and now because they added a phone number I can't login (I changed my password but the phone number is still not mine). How can I alter this effectively? Yes, I am calling the support tomorrow but it's a long way to go.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I DON'T want Paypal registration for my buyers if they do the payment in Payments Archives
- Was this a phishing email? in PayPal Basics Archives
- My primary paypal account has been hacked and my email address was removed in Disputes and Limitations Archives
- My account been hacked in Disputes and Limitations Archives
- Fake account with my email address in My Account Archives