Account suspended for missing information
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Hello,
I received this notification on my busienss account a few days ago
"You can't send, withdraw, or receive.
Some of your account info is missing, so you can't send, receive or withdraw money right now.
Please update your info immediately so you can use your account again as usual. "
When i click the notification it sends me in a page where it says that they miss my birth date.
When i click the "edit" button to update the information, nothing happens. The edit button does't work so i cannot update the birth info and unlock my account.
I've sent like 3 emails in two days to the paypal customer service but no one responded back.
I don't know what to do at this point.
Can someone help me please?
Thank you.
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Account Limitations
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Hi @astor1512,
I'm sorry to hear that your account has been limited and that you haven't received a response to your message to PayPal customer service. I regret that we wouldn't be able to provide account-specific assistance via the community. Please try reaching out to customer service by phone, or by Facebook or Twitter.
Olivia
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