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Account shut down.

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New Community Member

Account shut down.

I am living. Paypal shut down my account and is holding my money for something I didn't Do. I asked about it when they warned me but then never got a response now I wake up and my account is gone No money customers addresses are gone. I'm sick to my stomach. What can I do about this cause this is **bleep**ING **bleep**
1 REPLY 1
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Esteemed Advisor

Re: Account shut down.

@Angrywildflower 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.


Advice is voluntary.
Kudos / Solution appreciated.