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Account restricted

Contributor

Account restricted

Hi,

My account is restricted. It asks me to check my information but, when I do, it says "thank you for submitting your documents" and everything seems fine.

But, when I come back to the main page, it shows "restricted" again. It's been the case since weeks.

I already contacted the customer support but they never reply.

What else can I do ?

Thank you

1 REPLY 1
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Esteemed Advisor

Re: Account restricted

@PatrickV2019 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.