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Account restricted until I receive my ID but I have money to claim

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Account restricted until I receive my ID but I have money to claim

My account is restricted and I cannot submit my ID to resolve the issue because my ID had expired and I have ordered a new one. How long do I have to claim my money and what happens if I don't claim it after the time period ends to be able to claim it. Can I submit my expired ID for the time being so I can claim my money? What should I do to make sure I can accept my money.